Privacy Policy
Jackpots respects your personal information. In this policy, we transparently explain what data is collected, why it is collected, and how it is kept secure.
Our Commitment
Jackpots protects your personal data through six core principles.
Jackpots stores all your personal data on secure servers protected by SSL encryption and modern security technology. No third party can access or read this information.
Jackpots never sells or shares your personal information with advertisers. Your data is used solely to improve the services provided to you.
You have the right to view, correct, and delete your data on jackpots. Contact our support team at any time to exercise these rights.
Payment information on jackpots is processed with the highest level of security. Card or mobile banking details are never stored on jackpots' servers.
Jackpots uses cookies to enhance your experience. You can manage or disable cookies at any time through your browser settings.
Jackpots does not retain data beyond what is necessary. Once an account is closed, all data is securely deleted after the designated retention period.
Welcome to jackpots.im. jackpots believes that every user's privacy is a fundamental right. That is why jackpots maintains complete transparency about how personal information is collected, used, and protected on its platform.
This Privacy Policy applies to the jackpots website, mobile app, and all related services. By using the jackpots platform, you are considered to have consented to this Privacy Policy. Please read it in full before registering.
Jackpots has developed this Privacy Policy with Bangladesh users in mind. Our goal is to keep your information secure and ensure a trustworthy betting experience. jackpots will never misuse your data — that is our firm commitment.
Jackpots only collects information that is strictly necessary to provide its services. jackpots does not collect any data without your knowledge or consent. The different categories of information are explained below.
When opening an account with jackpots, the information you provide includes: full name, date of birth, mobile number, email address, and current address. This information is used for identity verification and account management.
KYC verification is mandatory for withdrawals on jackpots. This requires details from a National ID (NID), passport, or driving licence. These documents are used solely for identity verification and are stored with the highest level of security.
When you make a payment on jackpots, transaction details such as payment method, amount, and timestamp are collected. However, jackpots does not store your mobile banking PIN or card number.
Jackpots automatically collects certain technical information such as IP address, browser type, device details, login time, and activity logs on the platform. This data is used to maintain security and improve service quality.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact Details | Account Management | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID / Passport | KYC Verification | For Withdrawals |
| Payment Transactions | Financial Records | Yes |
| IP & Device Information | Security Monitoring | Automatic |
| Cookies & Browsing Data | Experience Enhancement | Optional |
Jackpots uses collected data only for specific, legitimate purposes and never for anything unnecessary. The main reasons we use your data are outlined below.
Jackpots uses industry-leading technology to keep your data secure. jackpots's security team monitors the platform around the clock, ready to respond to any threats promptly.
Jackpots uses cookies on its website to enhance the user experience. Cookies are small text files stored in your browser. Below is an explanation of the types of cookies jackpots uses and why.
These cookies are essential for jackpots to function properly. They are used to maintain login sessions, perform security verification, and protect forms. Without these cookies, jackpots will not work as intended.
These cookies remember your preferences, such as language selection or display settings, making your jackpots experience more personalised.
Jackpots collects anonymous statistics to understand how users interact with the platform. This data is used to improve service quality. You can disable these cookies from your browser settings.
Jackpots does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the duration of active account |
| After Account Closure | 5 years (legal requirement) |
| Financial Transaction Records | 7 years (regulatory requirement) |
| KYC Documents | 5 years after end of relationship |
| Session Logs & IP Information | 90 Days |
| Cookie Information | 1 year or until browser is closed |
Once the retention period expires, jackpots permanently and securely deletes the data. Secure deletion methods are applied to digital data to ensure it cannot be recovered.
Jackpots believes you should have full control over your own data. jackpots grants you the rights listed below. To exercise any of these rights, contact the jackpots support team at any time.
You can request to view the information jackpots holds about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data unless jackpots is required by law to retain it.
You can request that the use of your data be restricted to specific purposes.
You can request a copy of your data in a portable format.
You can object to the processing of your data in certain circumstances.
Jackpots typically processes rights requests within 30 days. Complex cases may take longer, but jackpots will keep you updated throughout.
Jackpots strictly does not serve anyone under the age of 18. jackpots's platform and privacy policy are intended for adults only.
Date of birth is verified at registration and age is confirmed during the KYC process. If jackpots ever discovers that a minor has created an account, that account will be immediately closed and all collected data will be permanently deleted.
Jackpots may update this Privacy Policy from time to time. For any significant changes, jackpots will notify users in advance via email or an in-platform notification.
The effective date of any change will always be clearly shown at the top of this page. jackpots recommends visiting this page regularly to stay up to date with the latest policy.
Continuing to use jackpots after any changes to this policy will be taken as your acceptance of the updated terms. If you disagree with any changes, you have the right to close your jackpots account.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact the jackpots support team. jackpots aims to respond seven days a week.
To raise a privacy concern, write "Privacy Request" in the subject line of your email. jackpots typically sends an initial response within 48 hours and resolves matters fully within 30 days.